… About Service BC – Government Agents

By Kootenay East MLA Bill Bennett

1.  Service BC Centres (previously known as Government Agent offices) are located in 60 communities throughout British Columbia. Service BC delivers hundreds of services on behalf of ministries and agencies and serves more than two million people annually in person. They assist citizens through the service process no matter how many ministries or organizations are involved in the request. Service BC has a 97% citizen satisfaction rating.
2.  These centres are one stop points of contact for over 700 services provided on behalf of provincial ministries, agencies, Crown Corporations, other levels of government and private sector organizations. A few of the programs and services are: Enrollment and questions regarding Medical Services Plan, Rural Property Taxation, Angling and Hunting Licences, Birth, Marriage and Death certificates, and Residential Tenancy.
3.  Citizens can access information, complete transactions, and receive assistance from highly trained staff with forms, permits, licenses, registrations, and community access terminals (CATs) for public Internet.

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