It was another successful season in 2025 for the Bird Canada e-scooter pilot program, which operated in Cranbrook from April 1 to November 1.

The program continued to see strong use across the community, with several key indicators maintaining similar levels to the 2024 season.

A report to city council Dec. 8 highlighted steady usage and strong repeat ridership in 2025.

Total rides increased by three per cent in 2025, supported in part by a longer operating season that began two months earlier.

While the number of unique riders decreased, those who used the service rode more often highlighting strong engagement from repeat users.

• Total Rides: 22,977 (up three per cent);
• Unique Riders: 2,553 (down 20%);
• Average Rides per Rider: 9.0 (up 30%);
• Total Distance Travelled: 54,085 km (down 10%);
• CO₂ Saved: 4.67 tonnes (down 11%).

Ride data also shows a strong mix of trip types. Many riders used e-scooters for short trips within their neighbourhoods, while a significant number of users travelled longer distances across town. This suggests that e-scooters continue to provide both a fun recreation option and a practical micro-mobility choice for getting around Cranbrook.

The Bird Canada e-Scooter service is set to return in spring 2026.

Learn more about the e-scooter pilot program.

City of Cranbrook

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