Due to a recent repair to the City of Cranbrook’s water infrastructure overnight, the city has issued a Boil Water Notice for all residents and strongly recommends that you use boiled water, or a safe alternative until further notice.

All water used for drinking, washing and brushing teeth must come to a rolling boil for a minimum of one minute.

The city’s chlorination system had a breakdown during repairs being made overnight, and some water entered the water system that may be over-chlorinated followed by some water that wasn’t treated properly.

If there is a strong chlorine taste or odour in your water, do not consume and flush your cold water until there is no chlorine smell noticed. Public Works is flushing the system and is in contact with the Interior Health Authority. We will be taking water samples for testing and have them sent away for analysis.

We will provide regular updates as more information becomes available.

City of Cranbrook

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