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Access Central offers help for those with addictions
The provincial government has expanded Access Central, a phone line that provides a single point of entry to connect people to certified health providers, and comprehensive, people-centred care; one phone call connects to help for addictions.
Access Central helps adults connect to addictions care through a single phone line in each available region. First launched in Greater Vancouver in 2023, the service is now available in Interior Health, Fraser Health and Island Health regions.
“Supports like Access Central make a real difference for people on their road to recovery,” said Josie Osborne, Minister of Health. “Recovery isn’t straightforward, which is why we’re taking action to strengthen addictions care across B.C. We’re building a full continuum of addictions care, from early intervention to treatment, recovery and aftercare. Road to Recovery meets people where they are and connects them to timely, appropriate and culturally safe services.”
Sylvia Weir, Interior Health president and CEO added, “Recognizing that every person’s recovery journey is different, Access Central prioritizes timely access to services by matching health care to a patient’s current needs. This new pathway to care strengthens transitions and removes barriers so individuals can engage in appropriate care when it matters most.”
When people are ready to seek support or information about addictions care, they can contact Access Central, seven days a week, for a clinical assessment within 24 hours, and/or be linked to a clinic for an in-person assessment.
The Access Central personalized substance-use care plan includes:
* same or next-day clinical screening and assessment;
* placement in a withdrawal management/detox bed according to medical need, and/or rapid connection to outpatient services;
* initiation of opioid agonist therapy (OAT) or anti-craving medications for alcohol use, when appropriate;
* ongoing support throughout the withdrawal and recovery journey.
In Interior Health call 1-866-777-1103 from 9 a.m. to 4:30 p.m. for Access Central.
e-KNOW file photo
