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Posted: January 24, 2022

Pre-authorized utility payment amounts to increase

Beginning January 1, the water rate for residential customers in the City of Cranbrook increased by four dollars per month. The other utility fees remain unchanged from 2021.

The additional funds will be used to create three new full-time utility operator positions. Due to the increasing rate of breaks and repairs needed to the water system infrastructure, additional staff are required so that work can be completed as quickly as possible, minimizing disruptions to our residents and businesses.

Those signed up for pre-authorized payments will notice this increase on each prepayment withdrawal scheduled on the first of February, April, June, August, October, and December 2022.

The city’s utility bill covers water, sewer, garbage collection and landfill fees for your home or business. Utility bills will arrive three times per year at the end of March, July, and November.

Homeowners who traditionally pay their utility bills for the full year have until April 30 to take advantage of the five per cent discount in their utility fees.

If you have questions or would like more information, please contact us by calling 311.

City of Cranbrook

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