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Posted: April 13, 2020

Virtual mental health supports during COVID-19

To ensure British Columbians have increased access to vital mental health supports during the COVID-19 pandemic, the provincial government last week announced $5 million to expand existing mental health programs and services and launch new services to support British Columbians.

“If you are feeling anxious, stressed, depressed or disconnected because of COVID-19, I want you to know that you are not alone,” said Premier John Horgan. “Our government is working to give you more options for mental health support as we all stay home to prevent the spread of this virus.”

Enhanced virtual services will help all British Columbians with mental health needs arising from the COVID-19 pandemic, with a focus on adults, youth and front-line health care workers. The funding will also increase access for Indigenous communities and those living in rural and remote parts of the province. It will provide more options for people living with mental health challenges who are currently unable to access in-person supports.

“I have heard from people right across B.C. about how this pandemic is taking a toll on their mental health,” said Judy Darcy, Minister of Mental Health and Addictions. “Whether longstanding challenges are flaring up or you’re struggling with your mental health for the first time – we’re here for you. We’re working quickly to expand virtual mental health services to ensure that when you reach out for support, someone will be there to help.”

The Province is working in partnership with Foundry Youth Centres, the Canadian Mental Health Association – BC Division (CMHA-BC), the BC Psychological Association and other community partners to deliver new and expanded mental health services.

These include:

* providing more access to online programs for mental health by expanding the BounceBack program. BounceBack provides online coaching and the Living Life to the Full program, which helps people deal with life challenges and learn self-management skills (CMHA-BC);

* expanding access to no- and low-cost community counselling programs, including those that serve immigrant and refugee populations, and enabling them to be delivered virtually;

* increasing access to online peer support and system navigation (CMHA-BC);

* providing virtual supports for youth aged 12 to 24 by making Foundry services available around the province through voice, video and chat (FoundryBC);

* providing more online tools and resources to help people assess and manage their own mental health;

* supporting front-line health-care workers through a new online hub and providing virtual peer support (CMHA-BC); and

* a new online psychological support service for health-care workers (BC Psychological Association).

Existing services are being scaled up rapidly to meet increased need while new services are being implemented. Several services are available and online, while others will come online April 20. See the backgrounder below for details.

The emphasis on virtual support and care will be offered in multiple languages, as well as connect people living in rural and remote communities and Indigenous peoples throughout the province. The province will continue to collaborate with Indigenous partners to ensure these services are culturally safe and responsive to the needs of Indigenous peoples in rural and urban areas.

This funding is in addition to a co-ordinated effort across government to bolster virtual mental health services for children, youth and students related to the COVID-19 pandemic.

“The COVID-19 pandemic is having profound impacts on the mental health of British Columbians, with increased reports of stress, worry, depression, anxiety and loss. This investment will help the CMHA and our partners respond to the growing mental health impacts of COVID-19 through increased access to warm, compassionate and skilled virtual care. It is critical that expanded access to mental health and substance use care is part of the ongoing response to COVID-19. Now, more than ever, we need these mental health supports to reach people, even while we remain physically apart,ā€ stated Jonny Morris, CMHA-BC CEO.

“On behalf of my colleagues at UBC Okanagan and the BC Psychological Association, we will work tirelessly on this initiative, not only to support direct patient care, but to provide training and support to our mental health colleagues and the next generation of psychologists. We are eager to assist in evaluating new and extended services to ensure that they are both evidence based and delivered to the highest possible level of care. We look forward to developing a meaningful partnership with the Ministry of Mental Health and Addictions, and I want to thank Minister Darcy for her support thus far. Whether it’s mental or physical health, I’m pleased that we are all coming together to put the health and well-being of British Columbians first,ā€ said Lesley D Lutes, Phd, R. Psych., professor, director of clinical training, Department of Psychology, University of British Columbia (UBC) Okanagan; and director of public advocacy, British Columbia Psychological Association.

All provincial support resources can be found by clicking HERE.

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