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Posted: February 24, 2016

RDEK signs fire dispatch deal with Kelowna

Starting May 30, the City of Kelowna will provide fire dispatch and records management for the 16 fire departments located in the Regional District of East Kootenay (RDEK).

The Kelowna Fire Department already provides dispatch service to the Regional Districts of Central Okanagan and Okanagan Similkameen.

“We are able to provide the new service within our existing capacity,” said Travis Whiting, Deputy Chief of the City of Kelowna. “The selection of Kelowna Fire to dispatch for the RDEK is a reflection of the professional and efficient work of our dispatchers in support of local first responders.”

The five-year agreement between the two local governments will generate a net revenue of approximately $835,000 for the City of Kelowna over the duration of the contract.

“City of Cranbrook Fire and Emergency Services provided outstanding service for many years and we are looking forward to continuing that same high level of fire dispatch service through Kelowna,” said RDEK Building & Protective Services Manager, Sanford Brown. “This transition will be seamless. Residents of the East Kootenay and our firefighters should not notice any interruptions in service as we move the call centre from Cranbrook to Kelowna later this spring.”

For more information on the Kelowna Fire Department visit and to learn more about Regional District of East Kootenay services visit


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